Shipping + Returns

Return policy

After receiving your order, please inspect the items before you open the plastic package. Should you experience flaws caused by shipping, or the product is not the one you’ve ordered, you may return the item in the original package and another one will be sent to you. Or should any unconventional damage arise during appropriate use, send it back and we are happy to replace the product. There are some products that cannot be replaced, please read the product description carefully. 

Money refund once the package is shipped, is not available. Please place your order responsibly. 

Domestic shipping

Please allow up to 5 business days to process your order. Orders are sent with USPS Priority Shipping. You will receive the tracking number once the package is on the way to you. It takes about 2-5 days to arrive depending on the destination. 

International shipping

International orders are sent with USPS First Class International Shipping. You will receive the tracking number once the package is on the way to you. Unfortunately, tracking is not closely monitored by every dispatch station therefore accurate shipping status cannot be guaranteed. Cordwainertools is not responsible for any occurring import custom fees. Furthermore Cordwainertools cannot take responsibility for postal damages, delays or lost packages outside the United States.

No Warranty

Cordwainertools attempts to provide accurate information on this website, but it assumes no responsibility for accuracy. The administrators may change the information on the site, or the products or services mentioned, at any time without notice. 

Limitation of Liability

By purchasing on cordwainertools.com, the buyer acknowledges to be in possession of the proper abilities and skills for operating the tools and other materials. Therefore, Cordwainertools is not liable for any damage caused inappropriate or unprofessional use of tools.